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Group Of Multi-Ethnic Group Of Business People Holding Placards Forming Customer

Managing Your Customer’s Experience

May 16, 2016 If you Google “customer experience” you’ll be surprised by the number of hits you get labeled customer experience management.  Who knew your customer’s experience needed to be managed? It wasn’t that long ago that you simply put merchandise on the counter, turned on the lights, opened the doors and… voilà, instant customer […]

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