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MSA vendors are the trusted business partners of hundreds of museum store buyers across the globe.

Save the Date! MSA Forward 2018 Goes to Washington, D.C.

Next year, MSA heads to Washington, D.C. for MSA Forward 2018, the 63rd annual Retail Conference & Expo. From April 27 – 30, 2018, join your fellow colleagues and foster new connections inside the Renaissance Washington, DC Downtown Hotel. Information on exhibit space and registration will be available in the coming weeks.

MSA’s New Strategic Plan: A Focused Set of Goals for 2016-2019
As a follow up to our management announcement, the Board of Directors is very pleased to launch MSA’s 2016-2019 Strategic Plan — a focused set of goals surrounding Young Professionals, Education, Advocacy, and Conference/Expo, that were developed to revitalize and refocus the Museum Store Association

MSA Office Moves to Philadelphia
As part of the new management direction, the Museum Store Association Headquarters is now fully operational out of our new office in Philadelphia, PA. Please update your records to reflect our new contact information.

MSA Bold New Management Direction!
The Museum Store Association announces a new management direction and expanded operational infrastructure designed to revitalize association; plans to move headquarters to Philadelphia, PA.

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3…2…1…Museum Store Sunday Launch!

May 22, 2017 by Susan Tudor MSA believes the time is right to amplify the sharing of why museum stores matter. If you were in Pittsburgh for MSA Forward 2017 or read Executive Director, Jason Harbonic’s email announcement, you have heard about MUSEUM STORE SUNDAY (MSS). But are you still wondering what it is all […]

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What I Learned – and Remembered – in Pittsburgh ….

May 15, 2017 By David Duddy When I imagined writing a blog post about Pittsburgh, I thought of all the great take-aways: from session topics and presentations, from side conversations and cocktail chat, from panel discussions and sharing groups. At my museum, we are migrating our store web page to Shopify – a session targeting […]

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How Effective Is Your Store’s Customer Service?

May 8, 2017 At MSA Forward 2017, we were surrounded by colleagues and connections so willing to offer insight, guidance and open minds. Some of those individuals sat next to us during the educational sessions and some led the discussion from the podium. To close out MSA’s 62nd annual Retail Conference & Expo, we welcomed […]

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