MSA vendors are the trusted business partners of hundreds of museum store buyers across the globe.

MSA Bold New Management Direction!
The Museum Store Association announces a new management direction and expanded operational infrastructure designed to revitalize association; plans to move headquarters to Philadelphia, PA.



Insights on a New Museum Store as Part of a Major Museum Expansion

August 22, 2016 Is your institution considering a new store or store re-model? There are countless decisions that go into executing the design of a new museum store. Whether managing critical conversations with administrators and architects, or grasping the key issues and facts to consider when assessing a significant change in a store’s design and […]

Stachow_Museum Shop 2

Updating Job Descriptions for your Store Employees

August 15, 2016 We all have job descriptions but how often do you update them? Last month I was tasked with updating the job deceptions for the Museum Shop employees. They have not officially been updated since 2011. A lot has changed in the Museum since 2011 and our staffing is much smaller while our […]

Michel_lobby store

By the Numbers

August 8, 2016 As museum store professionals, we are always concerned with the age-old question, how am I doing? While there are several ways to approach a real answer to that question, the purpose of this article is to discuss Key Performance Indicators (KPI’s). The most recent edition of the Museum Store Association Retail Industry […]

MSA membership provides you access to knowledge, resources and connections to create a thriving retail store, support the mission of your institution and enhance your career.

Subscribe to receive valuable information & offers from MSA

From the MSA Blog to our bi-weekly NewsBrief to our learning opportunities, MSA is the best source of information available. Subscribe today.
Email address