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MSA Presents:  “MSA Forward 2017” Conference & Expo

April 21 to 24, 2017 in Pittsburgh, PA. Registration is now open!  Save when you register early. Exhibit space and sponsorships still available.

MSA’s New Strategic Plan: A Focused Set of Goals for 2016-2019
As a follow up to our management announcement, the Board of Directors is very pleased to launch MSA’s 2016-2019 Strategic Plan — a focused set of goals surrounding Young Professionals, Education, Advocacy, and Conference/Expo, that were developed to revitalize and refocus the Museum Store Association

MSA Office Moves to Philadelphia
As part of the new management direction, the Museum Store Association Headquarters is now fully operational out of our new office in Philadelphia, PA. Please update your records to reflect our new contact information.

MSA Bold New Management Direction!
The Museum Store Association announces a new management direction and expanded operational infrastructure designed to revitalize association; plans to move headquarters to Philadelphia, PA.



Lessons Learned from a Museum Shop Refitting

November 28, 2016 By Paul Griffiths Those of you who were at the MSA 2015 conference in Hartford, CT, and were lovely enough to attend my session, entitled, “A Museum Shop Fit for a King,” may remember me discussing various issues we had with our new shop at the Mary Rose Museum in England. Well, […]


At MSA, We’re Thankful for You!

November 21, 2016 By Jason Harbonic Outside the MSA Headquarters in Philadelphia, the leaves are changing colors, rakes are at the ready and jackets are pulled a little tighter on everyone’s midday walks. But it’s not just another fall here in Philadelphia, it’s the holiday season. With Thanksgiving only days away, it’s time to pause […]


Challenges and Surprising KPIs of a Museum Store Operation in Laos

November 14, 2016 By Phil Zuckerman One of MSA’s newest members is Alai Sayawed, the Store Manager at Traditional Arts and Ethnology Center (TAEC) in Luang Prabang, Laos. Last week, while I was in Laos, I had the privilege of visiting the museum, and spending some time with Alai and the museum staff to learn […]

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