About

overview

Who we are and how we serve our community

committees

The people who make it all happen

board of directors

Meet MSA leadership

contact us

Get in touch with us

staff

Your Museum Store Association contacts

donate

Ways to support our nonprofit organization

membership

Join or renew

How to join MSA or renew Membership

shoptalk

Our  online community platform

membership Directory

Members only access

chapters

Leadership at the local level

MSA MEMORIAL SCHOLARSHIP

An opportunity for professionals with budget challenges to attend MSA FORWARD

RECOGNITION AWARDS

The 2024 MSA Recognition Award winners

MSA NEXT

Emerging industry professionals

BUYER'S CHOICE AWARDS

Recognizing creativity and innovation in retail products showcased at MSA FORWARD

JOB SOURCE

Your one-stop career resource center to find and prepare for your next opportunity

education

Educational Recordings

Searchable downloads of all educational
sessions for members and non-members

publications

Providing ideas and methods to help store operators and employees

msa forward

Past conferences with links to session recordings, awards, exhibitors, and more. 

resource library

Curated content library for our members

Upcoming Live Webinars

What is ON for live digital events

MSA Blog

Articles written by subject matter experts to inform and educate

Knowledge standards

The foundation of nonprofit retail

Events

COMMUNITY CALENDAR

The schedule of webinars and events with descriptions and links to registration pages

msa forward conference

Where to find information about MSA FORWARD Conference and Expo

market Events

MSA events at wholesale gift markets

museum store Sunday EVENT

Annual Museum Store Advocacy Day

Virtual Talking Shop is FREE to all MSA members

See below for past conversations you can order. See the MSA Community Calendar HERE to register for upcoming webinars.

Click here to select and order your webinars. Note: to receive the discounted member price, active members must be logged in to their member account. After purchase, an email to download a PDF containing the link to the recording will be sent to the purchaser.

Tips and Tricks to Create a Trade Show Booth That Sells

This Virtual Talking Shop discusses the following:

Learn to use tried and true strategies and tactics to remove pain points to purchase and meet current buyer expectations.

Do's and Dont's of Pitching

This Virtual Talking Shop discusses the following:

Learn valuable tips and best practices for pitching your product or services to museum buyers, including insights on preferred methods and deal breakers.

POS 101: Top Questions to Ask when Researching a New POS

This Virtual Talking Shop discusses the following:

Researching a new point of sale system requires a true commitment of time and energy. The goal is to find the right software at the right price that will improve the efficiency and profitability of your business.

MAXIMIZE YOUR ECOMMERCE POTENTIAL

This Virtual Talking Shop discusses the following:

Revenue-Boosting Strategies – Discover actionable takeaways designed to supercharge your online sales in Q4, including bundling and upsells, digital marketing, and the importance of developing a roadmap.

HOW MSA VENDORS CAN BEST WORK WITH MSA BUYERS

This Virtual Talking Shop discusses the following:

  • How to make the connection
  • How to develop the partnership
  • How to keep engaged

Social Media - What Should I be Doing that I'm Not?

This Virtual Talking Shop discussed the following:

  • Best practices for multiple platforms
  • Create your own content
  • How to work with your communications department

#Metoo Museum Stores

  •  Mindful production selection and thought provoking case studies
  •  Is there sexism in your product selection/display/product descriptions?
  •  Have you experienced backlash from your community about merchandise in your store/business?

Digital Catalogues - Ready, Set, Go!

  • Are you currently, or do you want to, launch a Digital Holiday Catalogue?
  • Case studies, with examples, on multiple platforms
  • Best practices