This Virtual Talking Shop discusses the following:

As an independent nonprofit museum, it’s essential to understand your rights and responsibilities during potential Immigration and Customs Enforcement (ICE) actions. For reference prior to this discussion please review this important resource: Sample Policy for

Preparing for and Responding to ICE Enforcement Actions in Museums
This roundtable is moderated by Grace Stewart, Associate VP, Museum Practice Management & Coalition Building, American Alliance of Museums; Patricia Sampson, Director of Bookstore & Resource Center, The Martin Luther King Jr. Center for Nonviolent Social Change; Julia Jordan, Retail Experience Manager, Edelman Fossil Park & Museum; and Elizabeth Price, Executive Director, Museum Store Association.

The session offers an update on DEAI and the current museum landscape, with a focus on how institutions are navigating evolving circumstances and responding to emerging challenges. Discussion topics include institutional decision-making, internal and external communications, and the types of tools or resources available to support museums in this work. The session emphasizes discussion and engagement, including open Q & A and member participation.

This Virtual Talking Shop discusses the following:

University museums are a unique and diverse part of the cultural landscape with their own particular set of challenges and responsibilities. In this roundtable discussion, we’ll look at how campus finances, student involvement, academics, and preconceptions affect the museum store. Learn how to make the best of your academic environment, consider the common issues these unique institutions face, and connect with colleagues throughout MSA.

This roundtable was moderated by Michelle Bourdon, Visitor Services, Store & Revenue Manager, USC Museums, and Julia Jordan, Retail Experience Manager, Edelman Fossil Park & Museum.

This Virtual Talking Shop discusses the following:

Join us for an engaging roundtable discussion designed to help you make the most of MSA FORWARD.

The session begins with brief, 3-minute opening statements from our panelists, each sharing insights from their areas of expertise:

• Melissa Lew will dive into the vendor experience, offering tips on optimizing booth presentation, marketing strategies, and salesmanship.
• Kacey Cramer will focus on practical advice for preparing for and shopping the show effectively.
• Anne Cecil will provide a unique perspective on merchandising and education, bridging insights from both the vendor and buyer sides.

This Virtual Talking Shop discusses the following:

We know that many MSA members also oversee additional revenue departments such as food service, event rentals, ticketing, and more. This roundtable discussion is an opportunity to discuss common issues with these activities and to make connections with colleagues throughout MSA.

This Virtual Talking Shop discusses the following:

Ready to declutter your digital life? Let’s purge the clutter and unlock newfound productivity! Join us for a clutter-busting adventure! Our ‘Clean Inbox Training’ offers a treasure trove of practical hacks, clever tricks, and actionable ideas to conquer email overload.

This Virtual Talking Shop discusses the following:

Learn to use tried and true strategies and tactics to remove pain points to purchase and meet current buyer expectations.

This Virtual Talking Shop discusses the following:

Learn valuable tips and best practices for pitching your product or services to museum buyers, including insights on preferred methods and deal breakers.

This Virtual Talking Shop discusses the following:

Researching a new point of sale system requires a true commitment of time and energy. The goal is to find the right software at the right price that will improve the efficiency and profitability of your business.

This Virtual Talking Shop discusses the following:

Revenue-Boosting Strategies – Discover actionable takeaways designed to supercharge your online sales in Q4, including bundling and upsells, digital marketing, and the importance of developing a roadmap.