Who we are and how we serve our community


The people who make it all happen

board of directors

Meet MSA leadership

contact us

Get in touch with us


Your Museum Store Association contacts


Ways to support our nonprofit organization


Join or renew

How to join MSA or renew Membership


Our  online community platform

membership Directory

Members only access


Leadership at the local level


An opportunity for professionals with budget challenges to attend MSA FORWARD


The 2023 MSA Recognition Award winners


Emerging industry professionals


Recognizing creativity and innovation in retail products showcased at MSA FORWARD


Your one-stop career resource center to find and prepare for your next opportunity


Educational Recordings

Searchable downloads of all educational
sessions for members and non-members


Providing ideas and methods to help store operators and employees

msa forward

Past conferences with links to session recordings, awards, exhibitors, and more. 

resource library

Curated content library for our members

Upcoming Live Webinars

What is ON for live digital events

MSA Blog

Articles written by subject matter experts to inform and educate

Knowledge standards

The foundation of nonprofit retail



The schedule of webinars and events with descriptions and links to registration pages

msa forward conference

Where to find information about MSA FORWARD Conference and Expo

market Events

MSA events at wholesale gift markets

museum store Sunday EVENT

Annual Museum Store Advocacy Day


Each year, the MSA Board of Directors honors the outstanding accomplishments and careers of MSA members. Through the presentation of the MSA Board Awards at the Annual MSA FORWARD Conference & Expo, MSA leadership members recognize and thank those who have given so much time, effort, and expertise to advance MSA and the nonprofit retail industry. 



Congratulations to our 2024 Board Award Recipients


2024 MSA Merit Award Recipients – Stacey Stachow, Wadsworth Atheneum Museum of Art and Ibai Demirdache, Kinzoku Custom

In order to honor those who have significantly contributed to the improvement of MSA, the Merit Award can be given to those who are current members or sponsors for five years or more, have volunteered at the annual meeting, served on a committee or task force and have been involved with MSA at the chapter level.

2024 MSA Next Award Recipient – Andrea Pollock, Independence Seaport Museum

In order to honor those who have significantly contributed to the improvement of MSA, the Merit Award can be given to those who are current members or sponsors for five years or more, have volunteered at the annual meeting, served on a committee or task force and have been involved with MSA at the chapter level.

2024 MSA Service Award Recipient – Amanda Schultz, Wisconsin Historical Society

This award is given in recognition of outstanding service or a contribution to the association by a member or nonmember.

2024 MSA Advocacy Award Recipient – ANDMORE

New in 2019, this award is bestowed to any individual, institution, vendor or organization who has demonstrated sustained effort and accomplished significant progress in advocating for MSA and its mission.

2024 MSA M Award for Excellence – Phil Zuckerman, Retired Retail Professional

Not every year does the board decide to bestow the coveted “M” award- the highest award given at the MSA. To receive the “M” award the recipient must have shown outstanding dedication and loyalty to the association through creativity, effectiveness and spirit of volunteerism and support.



Year Award Recipient Organization/Company
2023 Special Recognition Karen Raudabaugh MSA
2023 Advocacy Fair Trade Federation Fair Trade Federation
2023 MSA NEXT Stephanie Smith-Gragg Children’s Museum of Indianapolis
2023 MSA Service Award Denver Art Museum Denver Art Museum
2023 MSA Merit Award Tia Bianchini The Barnes Foundation
2023 M Award Warren “Chacho” Herman The San Diego Museum of Art
2022 Special Recognition Emily Kowalski MSA
2022 Advocacy ACE & AAM ACE & AAM
2022 NEXT Kelli Davis Aqua Caliente Cultural Museum
2022 MSA Service Award Sophie Cosper Birmingham Art Museum
2022 MERIT Mary Lind MuMaud & Geoff Carroll WorldFinds & Original Source
2022 M Award Blue Anderson Columbia River Maritime Museum
2022 Service Award Elizabeth Price MSA
2021 M Award for Excellence Susan Tudor Cummer Museum of Art & Gardens




M Award for Excellence


Ione Saroyan


New-York Historical Society Museum & Library

2020 M Award for Excellence David Graveen Popcorn Custom Products
2020 MSA Merit Award Stuart Hata Fine Arts Museums of San Francisco
2020 MSA Merit Award Angela Colasanti Life Artfully Told
2020 MSA Merit Award Laura Murphy Preservation Society of Newport Mansions
2020 MSA Service Award Daedre Berryman Studio Daedre
2020 MSA Advocacy Award Ari Lowenstein Emergent Workshop
2019 M Award for Excellence Chris Michel The National World War ll Museum
2019 M Award for Excellence Julie Steiner The Barnes Foundation
2019 M Award for Excellence Paul Stewart-Stand Stewart Stand
2019 MSA Merit Award Alice McAuliffe The Walters Art Museum
2019 MSA Advocacy Award AmericasMart AmericasMart
2019 MSA Special Recognition Award Dana Butler Museum Magazine Editor
2019 MSA NEXT Award Steve Santangelo Popcorn Custom Products
2018 M Award for Excellence Stuart Hata Fine Arts Museums of San Francisco
2018 MSA Service Award Angela Colasanti Viela Jewelry
2018 MSA Service Award Kristen Daniels Kamibashi
2018 MSA Service Award Joanne Whitworth Association for Cultural Enterprises
2018 MSA Merit Award David Graveen Popcorn Posters
2018 MSA Merit Award Mary Christensen Museum of Flight
2018 MSA NEXT Award Aubrey Herr Walters Art Museum
2017 M Award for Excellence David Duddy deCordova Museum and Sculpture Garden
2017 MSA Merit Award Ava Maxwell Morse Museum of American Art
2017 MSA Merit Award Michael Higdon National Building Museum
2017 MSA Merit Award Phil Zuckerman Applewood Books
2017 MSA Service Award Bill Miller Gallison/Mudpuppy
2017 MSA Service Award Barry Bell Found Image Press
2017 MSA Service Award Angelia Singleton/Sarah Jones Las Vegas Market
2017 MSA NEXT Award Kate Botelho Preservation Society of Newport Mansions
2016 M Award for Excellence Barbara Lenhardt The John F. Kennedy Center for the Performing Arts
2016 MSA Merit Award Blue Anderson Columbia River Maritime Museum
2016 MSA Merit Award Andrew Andoniadis Andoniadis Retail Services
2016 MSA Service Award Arieh Lowenstein The Unemployed Philosophers Guild
2016 MSA Service Award Wood Huntley Museum Store Products, Inc.
2015 M Award for Excellence Stacey Stachow Wadsworth Atheneum
2015 MSA Merit Award Lauren Salazar Hillwood Estate, Museum Gardens
2015 MSA Service Award Katie Burke Pomegranate
2014 MSA Merit Award Vicki Friedman (previously with the Los Angeles Philharmonic Association)
2014 MSA Service Award Juliette Gallant FotoFolio
2013 M Award for Excellence Valerie Troyansky Posthumous (previously with the Metropolitan Museum of Art)
2012 MSA Service Award David Howell David Howell & Company
2011 M Award for Excellence Gwen Benner Emeritus (previously with Milwaukee Art Museum)
2011 MSA Merit Award David Duddy deCordova Sculpture Park and Museum
2011 MSA Service Award Stephanie Stepien Vessel International
2010 MSA Service Award Phil Zuckerman Applewood Books
2010 MSA Service Award Susan DeLand J Paul Getty Museum
2010 MSA Merit Award Lee Werhan Phoenix Art Museum
2009 MSA Merit Award Irene Light Nature’s Niche Stores of the Hamilton County Parks District
2009 MSA Cultural Tourism Award Rosemary McCormick/Sheila Armstrong Shop America Alliance U.S. Cultural & Heritage Tourism Council





MSA Service Award



MSA Service Award

Knowledge Standards Work Group: Mary Hele, Gwen Benner, David Duddy,

Lauren Chapin, Sallie Stutz, Laura Murphy

Carolyn Forsman




Conversation Piece Jewelry

2009 Special Recognition MSA Staff for Greening Efforts
2008 M Award for Excellence Sallie Stutz Brooklyn Museum
2007 M Award for Excellence Laura Murphy Preservation Society of Newport County
2007 MSA Service Award Leta Stathacos Artobjects Unlimited
2006 MSA Merit Award Darlene Dunham Japanese Garden Society of Portland
2006 MSA Merit Award Lorelei Rowars The Newark Museum
2006 MSA Service Award Bruce Lode TAM Retail
2006 MSA Service Award Amy Nichols MSA Staff, Asst. Director of Publications
2004 MSA Merit Award Kimberlee Riley Jefferson National Parks Association
2004 MSA Merit Award Ruth Ann Steenburgh Virgina Aquarium and Marine Science Center
2003 MSA Merit Award Salie Stutz Brooklyn Museum
2003 MSA Merit Award Doris Delk Virginia Historical Society
2003 MSA Service Award Leslie Moss Stephen Joseph
2003 Special Recognition Kevin Aoki MSA Staff, Technical Operations Manager
2002 M Award for Excellence Cliff Harrison Parks and History Association
2001 MSA Merit Award Greg Cain Atlanta Fulton County Zoo
2001 MSA Merit Award Lacey High Hauser Philadelphia Museum of Art
2001 MSA Service Award Don Norris Strategic Initiatives
2000 MSA Award of Excellence Mary Hele Minneapolis Museum of Art
2000 MSA Merit Award Sandy Fisher The Mint Museum
2000 MSA Merit Award Georgia Blue Anchorage Museum at Rasmuson Center
2000 MSA Service Award Paula Goedert MSA Legal Counsel
1999   Lenore Godin Albright-Knox Art Gallery