About

overview

Who we are and how we serve our community

committees

The people who make it all happen

board of directors

Meet MSA leadership

contact us

Get in touch with us

staff

Your Museum Store Association contacts

donate

Ways to support our nonprofit organization

membership

Join or renew

How to join MSA or renew Membership

shoptalk

Our  online community platform

membership Directory

Members only access

chapters

Leadership at the local level

MSA MEMORIAL SCHOLARSHIP

An opportunity for professionals with budget challenges to attend MSA FORWARD

RECOGNITION AWARDS

The 2023 MSA Recognition Award winners

MSA NEXT

Emerging industry professionals

BUYER'S CHOICE AWARDS

Recognizing creativity and innovation in retail products showcased at MSA FORWARD

JOB SOURCE

Your one-stop career resource center to find and prepare for your next opportunity

education

Educational Recordings

Searchable downloads of all educational
sessions for members and non-members

publications

Providing ideas and methods to help store operators and employees

msa forward

Past conferences with links to session recordings, awards, exhibitors, and more. 

resource library

Curated content library for our members

Upcoming Live Webinars

What is ON for live digital events

MSA Blog

Articles written by subject matter experts to inform and educate

Knowledge standards

The foundation of nonprofit retail

Events

COMMUNITY CALENDAR

The schedule of webinars and events with descriptions and links to registration pages

msa forward conference

Where to find information about MSA FORWARD Conference and Expo

market Events

MSA events at wholesale gift markets

museum store Sunday EVENT

Annual Museum Store Advocacy Day

Customer Behavior Webinar Series

Customer Behavior Webinar Series From Want to Purchase: Analyzing Customer Desires, Motivations and Decision Making”From Want to Purchase” is an engaging and insightful webinar series that unravels the complex dynamics of customer desires, motivations, and...

Educational Recordings

Educational Recordings MSA offers a broad selection of learning opportunities that allow members to learn on their own time, budget and schedule. Learning programs and products are developed around the MSA Knowledge Standards, which were established to enable...

Events

Make connections, learn and build relationships. Educational Conference and Tradeshow. Grow Your Professional Network Through Face-to-Face Interactions with Industry Peers and Prospective Customers. MSA FORWARD 2024May 15-19, 2024,Baltimore, MD   ATTENDEE...

Virtual Talking Shop

Virtual Talking Shop MSA Virtual Talking Shop is a great way to network and learn online with colleagues across the sector—sharing knowledge, experience, and best practices. Virtual Talking Shop is a roundtable discussion group that meets via Zoom and discusses “hot...